Frequently asked questions
How do we book a package?
To book an arrangement, you need to fill out the form on the Reservation page. After that, you will receive an email with the information to pay the deposit. When the deposit payment is registered, your arrangement will be officially confirmed.
When is the best time to visit the Maldives?
The weather in the Maldives has been quite unpredictable over the past two years due to drastic global climate changes. For instance, June and July, which are typically part of the rainy season, can now be perfectly sunny. Similarly, January and February, usually the peak of the dry season, can occasionally see rainfall. Conclusion: Visiting the Maldives is always a good idea!
Can we pay in US dollars in the Maldives?
Yes, but make sure the banknotes are not older than 2006 and are in perfect condition, as damaged or torn bills will not be accepted. There is also an option to exchange dollars for the local currency, the Maldivian Rufiyaa.
The current exchange rate is 1 USD = 15.42 MVR.
Can we pay by card?
Yes, all shops and restaurants accept card payments.
Can we book additional activities, excursions, or water sports?
Of course! On our page Packages & Trips you can explore all excursions we offer. We also organize water sports activities for our guests, including parasailing, jet skiing, paddleboarding, kayaking and more.
Can we organize a photoshoot on the island?
Yes! Zain is in charge of all photography and videography. In addition to underwater shooting during excursions, we can also organize an island photoshoot. The price depends on the number of photos or videos requested.
How much do children need to pay?
– Children under 2 years: free (hotel policy requires that they share a bed with their parents).
– Children between 2 and 10 years: 50% discount on the package.
Can you book flight tickets for the guests?
We can check flights for you. Simply provide the city you’re flying from, your preferred dates, and whether you need checked luggage or hand luggage. We’ll send you all the flight details, but booking and payment are your responsibility.
Do we need travel insurance?
Yes, we recommend purchasing travel insurance before coming to the Maldives to cover any unexpected expenses, if needed.
What if we have food allergies?
Please inform us upon arrival in the Maldives so we can notify the hotel and also make necessary arrangements for meals during excursions.
Have questions or need more information?
Feel free to contact us – we are here to help!
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